--- title: How to Send Mass Emails to Your Sites description: How to Send Mass Emails to Your Sites --- [Skip to content](https://help.cerely.com/how-to-send-mass-emails-to-your-sites#main-content) ![Cerely Logo\_Landscape-4C](https://help.cerely.com/hs-fs/hubfs/Images/Cerely%20Logo_Landscape-4C.png?width=160&height=41&name=Cerely%20Logo_Landscape-4C.png) Open main navigation Close main navigation - [Contact us](https://cerely.com/contact/) [Contact us](https://cerely.com/contact/?hsLang=en-au) How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://help.cerely.com/?hsLang=en-au) 2. [Site Management](https://help.cerely.com/site-management?hsLang=en-au) # How to Send Mass Emails to Your Sites ## Sending a mass email to your Sites allows you to quickly communicate important updates, reminders, or operational notices across multiple service locations. This guide walks you through filtering Sites, composing your message, and ensuring it reaches the right contacts with a full audit trail. #### **Before You Start Email Integration is Required** Before sending emails from Cerely, you must first integrate your email account. Cerely supports both **Google Gmail** and **Microsoft Office 365** integrations. Refer to the following guides to set up your email integration: - How to Integrate Google Gmail -**[https://21773606.hs-sites-ap1.com/how-to-integrate-your-google-email-account](https://help.cerely.com/how-to-integrate-your-google-email-account?hsLang=en-au)** - How to Integrate Microsoft Office 365 -**[https://21773606.hs-sites-ap1.com/how-to-integrate-your-microsoft-office-365-email-account](https://help.cerely.com/how-to-integrate-your-microsoft-office-365-email-account?hsLang=en-au)** Once your email is connected, you will be able to send emails directly from within the Cerely platform. #### 1. From the main menu on the Cerely dashboard, click on the **Site** tab ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51222747863/original/lZAVdbTJ6XtoUHCDYuRJgTEawAGyGL8HCA.png?1746425132) 2. Use the **filters** at the top of the **Site** screen to select your target audience for the email communication. You can filter recipients based on: - **Type of services** - Choose one or more services associated with the Sites (e.g. Crowd Control, Cash in Transit, Mobile Patrol) - **Rating** - Filter Sites by their **risk rating** (e.g., Low, Medium, High). This allows you to target communication based on the level of operational or safety risk associated with each Site - **State** - Target Sites based on their state or territory - **Division** - Filter by internal divisions (e.g. Brisbane, Toowoomba, Gold Coast) - **Status** - - Active Sites currently in operation - Inactive Sites that are archived or no longer active ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51222748219/original/OUrhuli6rcHerVoncESdsL2ERZZ8s5ZFTA.png?1746425216) #### 3. Select the **sites** to email - Use the select box to **select all filtered Sites**, or - Manually tick individual check boxes with the sites you wish to include in the email ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51222748564/original/ldozQXOLuzK_pUBXSRtOk0-KxcGoCHzsdg.png?1746425291) 4\. Click on the **Bulk Actions** button, from the drop down menu click **send mass email**  ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51222748940/original/VOcJgb8iGz-C-EaGUXJHBSCeNQqwczrhoQ.png?1746425351) #### 5. **Compose your email.** You will be directed to the email editor screen. Here, you can: - **Type a custom message** (e.g., schedule changes, reminders, announcements) ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51222749335/original/Ag6uCE37doV_08ptqp70hNCtOkv38Vcs0w.png?1746425419) #### 6. Once the email is written, click on **Send email** ![](https://s3-ap-southeast-2.amazonaws.com/aus-cdn.freshdesk.com/data/helpdesk/attachments/production/51222751489/original/CLvOrAeFoMTELety885DibxSvzvgK15fnQ.png?1746425830)   **Important Note:** Emails sent using this method will go **only to the registered primary and secondary email addresses** listed in each Site’s profile. A record of the email will also appear in the **activity timeline** for each Site, providing a clear audit trail of communications for your team.   **Tip:** To ensure successful delivery, keep your Site profiles up to date, especially their primary and secondary email fields. - [System Setup](https://help.cerely.com/system-setup?hsLang=en-au#main-content) - [Personal Settings](https://help.cerely.com/system-setup?hsLang=en-au#personal-settings) - [Users & Permissions](https://help.cerely.com/system-setup?hsLang=en-au#users-permissions) - [Organisation Settings](https://help.cerely.com/system-setup?hsLang=en-au#organisation-settings) - [Configuration System](https://help.cerely.com/system-setup?hsLang=en-au#configuration-system) - [Reports Setup](https://help.cerely.com/system-setup?hsLang=en-au#reports-setup) - [Client Management](https://help.cerely.com/client-management?hsLang=en-au) - [Site Management](https://help.cerely.com/site-management?hsLang=en-au) - [Contacts](https://help.cerely.com/contacts?hsLang=en-au) - [Personnel Management](https://help.cerely.com/personnel-management?hsLang=en-au) - [Task Manager](https://help.cerely.com/task-manager?hsLang=en-au) - [Rostering](https://help.cerely.com/rostering?hsLang=en-au) - [Accounts](https://help.cerely.com/accounts?hsLang=en-au#main-content) - [Xero](https://help.cerely.com/accounts?hsLang=en-au#xero) - [MYOB](https://help.cerely.com/accounts?hsLang=en-au#myob) - [Troubleshooting & FAQ's](https://help.cerely.com/troubleshooting-faqs?hsLang=en-au) - [Cerely Personnel Mobile App](https://help.cerely.com/cerely-personnel-mobile-app?hsLang=en-au) [![](https://help.cerely.com/hs-fs/hubfs/Images/Cerely%20Logo_Landscape-4C-1.png?width=125&height=32&name=Cerely%20Logo_Landscape-4C-1.png)](http://cerely.com?hsLang=en-au)