---
title: How to Make a Client Inactive
description: How to Make a Client Inactive
---

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# How to Make a Client Inactive

## If you are no longer working with a client or wish to temporarily remove them from your active client list you can mark the client as inactive. This will retain all historical data, but the client will no longer appear in selection menus across the platform.

1\. From the main menu on the Cerely dashboard, click on the **Client** tab

![](https://help.cerely.com/hubfs/Knowledge%20Base%20Import/DonI3_1IOz0fwJO9SNTXwvoJoZl85YeKWQ.png)

2\.Select the client from the list you want to make inactive, click on the client and this will open the profile 

![](https://help.cerely.com/hubfs/Knowledge%20Base%20Import/QbDkCCt5-fBhvKy_XtbwouNrGJVzx1EMkw.png)

3\. In the top right-hand corner of the client profile, click on the **Edit** icon to enable edit mode 

![](https://help.cerely.com/hubfs/Knowledge%20Base%20Import/6j0Wyomj-B6XSsT9EtIzzhL81DwpTMge9w.png)

4\. In the **Status** field click on the field and a dropdown menu will appear, change the selection from Active to Inactive 

``

5\. Once all updates are complete, click **Save Changes** to update the client’s record in the system  

![](https://help.cerely.com/hubfs/Knowledge%20Base%20Import/ln2hEwCknlFZQmjlVKYjpKdrPdMG3Fthcw.png)

**Important Note: Associated Sites Remain Active**

Marking a client as **Inactive** will **not automatically deactivate any sites** linked to that client.

**[How to Make a Site Inactive](https://21773606.hs-sites-ap1.com/how-to-make-a-site-inactive?hsLang=en-au)**

Your client is now marked as **Inactive**. Their details are preserved, but they are removed from active workflows. Sites must be managed separately. 

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